Independent AI visibility diagnosis & monitoring · Ireland

Is AI describing your business
accurately — or recommending
someone else?

This is not about using AI inside your business. It is about how AI describes your business to other people. Before a buyer ever calls, many now ask ChatGPT, Gemini or Perplexity who to work with — and form an impression from the answer. If that answer is wrong, out of date, or names a competitor instead of you, you may never know you lost the conversation.

Genivista is an independent AI visibility diagnosis and monitoring practice for B2B companies. We diagnose how AI systems describe, compare and recommend you to buyers — then verify whether the fix worked. No marketing retainers. No implementation bias. We don't sell the fix.

Diagnosis before optimisation. The independent first step before you spend on SEO, PR, content, web or AI tracking software — find out what AI already says about you.

No charge · 30 minutes · Live on screen
The AI Visibility Initial Review

Give us your company name and market. We run a scan in advance, then walk you through — live and unedited — what ChatGPT, Gemini and Perplexity currently say about you. We cannot edit the results. It answers one question: is there an issue worth investigating?

ChatGPTGeminiPerplexity
  • Whether AI describes your business accurately — or with old information
  • Whether it places you in the right category at all
  • Which competitors AI compares you to — and recommends
  • Which sources AI is relying on to form its view of you
  • Whether there is enough here to justify a proper investigation
Book your Initial Review →
Our independent position

Genivista operates strictly as an independent diagnostic layer.

By policy, we do not sell SEO, web design, PR, content, paid media or marketing software — and we take no commission or referral fee from whoever carries out the work. We diagnose the issue and verify the result. You choose who executes the fix.

94%
of B2B buyers now use generative AI in their purchase process — up from 89% a year earlier
as many B2B buyers name generative AI as their most meaningful research source than any other — ahead of vendor websites, product experts and sales
38%
only 38% of Google AI Overview citations now come from pages ranking in the top 10 — down from 76% a year before. Ranking is no longer the same as being recommended
The commercial risk

AI may already be shaping
how buyers see you — and you cannot see it.

Your company may be well known to customers, strong in the room, and visible on Google — and still poorly understood by AI systems. The danger is that it happens silently, before any buyer makes contact.

If you don't check, you may not know. That is the entire reason the Initial Review exists.

What AI may be getting wrong
  • Missing your company entirely from its answers
  • Describing your business inaccurately
  • Placing you in the wrong category
  • Comparing you with commercially irrelevant competitors
  • Recommending competitors ahead of you
  • Relying on old, weak or third-party sources
  • Ignoring your own website entirely
Invisible when buyers ask first
"Who are the best [type of firm] in Ireland to work with?"
Three competitors are named and recommended. The company is not mentioned anywhere.
● Not in the conversation
Wrong category, wrong comparisons
"Compare [company] to the alternatives."
AI lines the business up against firms it doesn't actually compete with — and the comparison reads accordingly.
● Miscategorised
The old story, still being told
"What is [company] known for?"
AI answers using positioning from years ago, drawn from third-party sites — not what the company says about itself today.
● Out of date
"During the review, AI named three of our competitors and not us. We'd been established for years. It was a genuine shock — and the start of a very useful conversation."
— Managing Director · B2B firm, Ireland
Why independence is the point

Most AI visibility checks are
built to sell you the fix.

Many providers offer an AI visibility check as the opening move in an implementation sale — SEO, content, PR, web or a marketing retainer. Genivista is different. We diagnose the issue independently and monitor the outcome, without a commercial interest in which provider carries out the fix.

The diagnosis should come before the prescription.

A web agency may see a technical problem. An SEO agency may see a search problem. A PR agency may see an authority problem. A content agency may see a content problem. Any of them may be right — but each naturally sees the issue through the lens of what it sells. Genivista has nothing to sell you afterwards, so the diagnosis isn't shaped by the fix.

The independent building surveyor, not the builder

You wouldn't ask the builder quoting for the extension to be the only person assessing the structure. You commission an independent survey, understand what's actually wrong and what matters most, and then decide who does the work.

That is Genivista's role in AI visibility. We inspect how AI understands, cites, compares and recommends your business, explain the commercial risk, prioritise what should be addressed first, and can return later to verify whether the work solved the problem. You choose who carries it out.

Start with an Initial Review →

What Genivista does — and doesn't

We do
  • AI visibility diagnosis across buyer questions
  • Brand accuracy and misclassification review
  • Competitor displacement analysis
  • Source and citation analysis
  • AI retrieval readiness review
  • Independent, prioritised action planning
  • Independent monitoring of the outcome
We do not
  • SEO implementation or link building
  • Content writing or PR campaigns
  • Website development or paid media
  • Social media management
  • Agency retainers, or guarantees of AI rankings

That is deliberate. We diagnose the issue and monitor the outcome. You choose who fixes it — your own team, your existing partners, or specialists.

How Genivista works

Four stages. You can stop
at any one of them.

A clear, low-commitment path: see whether there's an issue at no charge, get something credible in writing if you need it, commission a proper investigation only if it's justified, then verify independently whether the chosen fix is working.

Stage 1 · No charge

AI Visibility Initial Review

A review of selected signals

A live, unedited look at how AI currently describes, compares and recommends you across ChatGPT, Gemini and Perplexity. Shows whether there appears to be an issue worth investigating. Not an audit.

Stage 2 · Paid

Baseline Findings Report

A commercial read, in writing

A paid written report interpreting the initial findings through a commercial lens — what they mean for pipeline and competitive position — credible enough to put in front of leadership or partners. The fee is credited against the audit if you proceed.

Stage 3 · Paid

Independent AI Visibility Diagnostic Audit

The proper investigation

What is happening, why, which competitors benefit, which sources shape the answer, and what to fix first — delivered as an independent, prioritised action plan your team or partners can execute.

Stage 4 · Recurring

AI Visibility Monitoring Review

Independent outcome verification

After the fix, we re-run your question set and tell you, independently, whether it actually worked — and whether competitors are still ahead of you. Monthly, quarterly, or a 90-day sprint.

Plain language on costThe Initial Review is offered without charge because it helps establish whether there is a meaningful issue. Written analysis, deeper investigation and monitoring are paid, because they take judgement, time and responsibility — but the no-charge review is never a back door into an implementation sale.
The core engagement

The Independent AI Visibility
Diagnostic Audit

One core audit, scoped to your situation with modules — not a menu of competing packages. It answers what is happening, why, and what should be fixed first, and hands you an independent action plan.

What it answers

  • What is happening across platforms and prompts?
  • Is it consistent, or specific to certain questions?
  • Which buyer questions does it affect?
  • Which competitors benefit — and why?
  • Which sources shape the answer?
  • What is the likely cause?
  • What should be fixed first, and who is best placed to fix it?
  • How should progress be monitored?

What you receive

An independent AI Visibility Action Plan: an executive summary of where you stand across each platform, a competitive matrix against commercially relevant competitors, the specific sources and directories AI is drawing on (so you know exactly where to act), and a prioritised set of actions written to be handed straight to whoever does your marketing. Fixed fee, agreed before any work begins. You own everything we produce.

Scoped with modules
Competitor Displacement AnalysisSource & Citation AnalysisAI Retrieval Readiness ReviewCategory & Positioning AnalysisMarket / Region Expansion ReviewMonitoring Baseline
  • 1

    Your buyer questions

    We build the question set with you — the specific ways your customers research your category in your market, not a generic list.

  • 2

    Where you appear, and where you rank

    How often you appear per platform, and where — first name, footnote, or absent — against commercially relevant competitors.

  • 3

    Source & citation analysis

    The exact sites, directories and publications AI relies on, and which include competitors but not you. Those are the priority gaps.

  • 4

    AI retrieval readiness

    Whether AI can actually read and interpret your site cleanly — the technical and clarity signals that decide whether you are usable at all.

  • 5

    An independent action plan

    A prioritised brief for each gap — what to address, where, and in what order — written for your team or partners to execute without us.

The recurring pillar

Did it work? We'll tell you
— independently.

The audit shows what to fix. Monitoring shows whether the strategy you or your partners chose is actually working. Because Genivista doesn't implement the fix, it is the one party that can give you an unbiased verdict — and an independent way to hold internal teams and agencies to account.

AI Visibility Monitoring Review

We re-run your full question set across every tracked platform — quarterly as standard, monthly while you're actively making changes, or as a focused 90-day sprint. You get a plain-English read on what moved, with a review call each cycle. It is independent outcome verification, not implementation, and not a retainer. Pause or stop at any time.

  • Whether misclassification is being corrected
  • Whether competitors are still recommended ahead of you
  • How your share of the answer is shifting
  • Whether source quality and citations are improving
  • Updated priorities based on what actually moved
  • A review call each cycle to interpret and plan
Which AI platforms we test

Different buyers use
different AI tools.

We test the platforms that matter for your specific buyers, not a one-size-fits-all set. ChatGPT, Gemini and Perplexity are covered in the Initial Review; the rest are added in the Diagnostic Audit, weighted by where your buyers actually research.

Initial Review

ChatGPT

The most widely used AI tool

For most B2B categories, the single most likely place a buyer asks who to work with. The starting point for almost every visibility conversation.

Professional servicesTechnologyGeneral B2B
Initial Review

Google AI (Gemini)

The AI layer inside Google

Google now answers directly above every link, ad and organic result. Many buyers encounter it without realising. Appearing here is the new "ranking number one".

All sectorsSearch-active buyers
Initial Review

Perplexity

The researcher's tool

Shows its sources, so it's favoured by analysts, consultants, clinicians and senior buyers — common in professional services, medtech and financial services.

MedtechProf. servicesFinserv · Legal
Diagnostic Audit

Google AI Overviews

Before any website

The AI summary at the top of Google results for hundreds of millions of queries. Appear here and you appear before every competitor's link and ad.

High-intent searchAll sectors
Diagnostic Audit

Claude (Anthropic)

The enterprise professional's AI

Widely used inside large organisations. If you sell to enterprise or are building toward it, being considered here is being considered where decisions are made.

EnterpriseTechnologyLarge orgs
By audience

Bing Copilot & Grok

Audience-specific

Copilot is the default in many Microsoft-heavy corporate environments; Bing's index influences other AI tools more than expected. Grok is growing among tech audiences.

CorporateMicrosoft-heavy
What the diagnosis revealed

Five businesses.
Five different blind spots.

Each came in confident about their position. In every case the diagnosis surfaced something they couldn't see — independently, with nothing being sold to them at the end of it. Quotes are from the named clients and are reproduced with permission.

Taxworld · Ireland

Established for years — and invisible to AI

Strong reputation and Google rankings, but absent from AI recommendations in their own category while buyers increasingly started there.

What they took awayExactly where AI omitted them and which sources to address — and the confidence that came from an independent read, not a sales pitch.
"AI wasn't mentioning us at all in our own category — shown to us live, with nothing being sold at the end of it. That's why we trusted it."
— Alan Moore, CEO, Taxworld
Maas Precision · Ireland

Showing up — as the wrong kind of company

AI described Maas as a general engineering firm rather than a specialist medical-device manufacturer. In device procurement, that misclassification is as damaging as absence.

What they took awayA precise account of why the miscategorisation was happening and what to correct — then it was theirs to act on.
"They pinpointed exactly why AI had us in the wrong category, told us what to fix, and left us to fix it. Refreshingly straight."
— Tadhg Hurley, CEO, Maas Precision
LPI Group · Ireland

Years of SEO — and no idea if it reached AI

A strong reputation and sustained SEO investment, with no independent read on whether any of it translated into AI visibility.

What they took awayFor the first time, an independent answer on whether the SEO spend was working for AI — no agency marking its own homework.
"For the first time we had an independent answer on whether our SEO investment was doing anything for AI visibility."
— Paudi Reidy, CEO, LPI Group
Summize · UK

Strong product — losing to weaker rivals in AI

Excellent reviews, but in formats AI doesn't draw on. When buyers asked AI about the category, weaker competitors were recommended instead.

What they took awayThe specific sources driving the competitor displacement, and a clear order in which to address them.
"AI was recommending weaker competitors ahead of us. They showed us precisely which sources were driving it, and we acted with our own team."
— Christopher Picarde, Chief Revenue Officer, Summize
De Novo Solutions · UK

Rebranded — but AI kept telling the old story

Months after a significant repositioning, AI still described the old version, briefing buyers wrongly before first contact.

What they took awayA map of every source keeping the old narrative alive, and an independent plan to displace it.
"Months after our rebrand, AI was still telling the old story. They mapped every source keeping it alive and handed us a plan. Genuinely useful."
— Tom Mann, Chief Operating Officer, De Novo Solutions
Your business · Ireland

You won't know until you look

In every engagement the client is surprised — by absence, by an out-of-date description, or by a competitor being recommended instead.

The only way to know is to lookThe Initial Review shows what AI says about you today. 30 minutes, no charge, nothing to prepare.
How Genivista differs from implementation providers

Diagnosis and prescription
should not be the same party.

Implementation providers are often very good at what they do. The question is whether they should also be the only party diagnosing the problem they would then be paid to fix.

 GenivistaImplementation providers
RoleDiagnoses the issueFix specific issues
PositionIndependentOften tied to delivery
IncentiveNo commercial interest in the fixCommercially rewarded by implementation
OutputAn independent action planExecutes selected actions
Follow-upMonitors the outcome, independentlyReports on activity delivered

Genivista works alongside internal teams, SEO, PR, marketing and web partners — by giving them a clearer, independent action plan to execute.

About Genivista

An independent practice,
by design

Genivista is an independent AI visibility diagnosis and monitoring practice for B2B companies, based in Ireland. We help companies understand how AI systems describe, classify, cite, compare and recommend them when buyers ask questions in their market — and, where there is a real issue, what is causing it and what should be fixed first.

Founded in 2022, the practice grew from a single realisation — and the name carries it. Generative AI — Gen — was about to redraw the vista: the commercial landscape, and the horizon, that buyers survey when they decide who is even worth considering. Companies were investing heavily in being found on Google while quietly going invisible on that new horizon, and the early conversation was happening among SEO specialists and developers, in a language the people who needed to act didn't speak.

Genivista exists to close that gap — to help B2B companies see, and be seen accurately, on the landscape generative AI is now drawing. Commercially, and independently.

The defining principle is independence. We do not sell SEO, content, PR, web development or implementation retainers, so the diagnosis is never shaped by what we'd otherwise want to sell you next.

Neil Harte · Founder & Principal

Neil leads the practice and the client work. His background is in sales leadership — not marketing, not technology, not SEO — which is a deliberate starting point. The lens is always commercial: what does AI visibility mean for pipeline, for competitive position, for the buyer's first impression before a conversation even begins? He works with professional services, technology, financial services and medical-device companies, primarily across Ireland.

Sales leadership backgroundBased in IrelandFounded 2022Independent practice
Connect with Neil on LinkedIn →

What Genivista is not

Genivista is not an SEO agency, a PR firm, a web studio or a marketing consultancy that has added "AI" to a service list. We diagnose and we monitor; we do not implement. That separation is the value — it is what lets the action plan, and the verdict on whether the fix worked, stay genuinely independent.

The sectors we work in

  • Professional servicesSolicitors, accountants, management consultants, HR and L&D firms, advisory practices
  • Technology and SaaSB2B software companies selling to enterprise and mid-market buyers
  • Financial servicesInsurance, wealth management, fintech, compliance and regulatory advisory
  • Medical devices and MedTechManufacturers, distributors and specialists in health-system procurement
  • Specialist B2B consultanciesAny firm where the buyer's first move is research — and that research now includes AI
How we engage

Each engagement has a defined scope and a clear deliverable. The Diagnostic Audit is a fixed fee, agreed before any work begins. You own everything we produce.

Monitoring is the ongoing relationship for most clients — independent verification on a cadence you control. No implementation retainer, no minimum commitment.

Ireland-based, by design

Genivista concentrates on the Irish market, with real depth in the directories, publications and industry bodies that AI actually draws on here — which makes the diagnosis more precise. We also work with B2B companies in the UK; the methodology is the same wherever you operate.

The team

A small, independent practice

Neil leads the diagnostic work and the client relationships — the expertise and the verdict are his. The wider team brings the commercial and delivery experience that keeps every engagement grounded in pipeline, not theory.

Founder & Principal

Neil Harte

Leads diagnosis and client work. A sales-leadership background keeps the lens commercial: pipeline, competitive position and the buyer's first impression. Based in Ireland.

Connect
UK Managing Director

Jim Stafford

Leads Genivista's work with UK-based B2B clients. Decades of leadership in software and B2B services across the UK and US.

Project Manager

Sarah Crawford

Runs client engagements end to end, keeping the diagnosis, findings and action plan on track. Background in software delivery and client success.

Consultant

Sean Kennedy

Focuses on client engagement and getting the findings in front of the people who need to act on them. Background in software and customer-facing roles.

Follow the thinking on LinkedIn

Neil Harte writes regularly on AI visibility for B2B — what it means commercially, why independence matters, and how the shift from search to AI recommendation is playing out in practice. Plain English, no jargon.

NH
Neil Harte
Founder & Principal · Genivista
The question no one is asking — but everyone should.Before a buyer calls, there's a good chance they've asked an AI tool who to work with. What did it say? Did it name you — or someone else? Most owners have no idea. The Initial Review shows you, at no charge. Thirty minutes. The answer may surprise you.
Read more on LinkedIn
Common questions

Plain answers to the
questions we hear most

Is the AI Visibility Initial Review an audit?
No. The Initial Review is a short, no-charge live review of selected AI visibility signals. It can show whether there appears to be an issue worth investigating — but it is not a full audit. The Independent AI Visibility Diagnostic Audit uses a broader, deliberate question set, validates competitors, analyses sources and citations, assesses AI retrieval readiness, and produces a prioritised action plan.
Why not just use our SEO, PR or web agency to look at this?
You may well use them to fix the issue. The question is whether they should be the only party diagnosing it. A web agency may see a technical problem, an SEO agency a search problem, a PR agency an authority problem, a content agency a content problem — each through the lens of what it sells. Genivista identifies the likely cause independently, before you decide who fixes it.
Why work with Genivista if you don't implement the fix?
Because implementation should follow diagnosis. We have no commercial interest in whether the fix is SEO, PR, content, web work or internal positioning — so the action plan isn't shaped by what we'd otherwise sell you. That independence is the whole point.
What happens after the Diagnostic Audit?
You implement the recommendations — internally, through your existing partners, or with specialists. Genivista can then monitor, independently, whether the chosen strategy is improving how AI understands, cites, compares and recommends you. We hand over the plan; you choose who acts on it.
Is the Monitoring Review a retainer?
No. Monitoring is independent outcome tracking, not an implementation retainer. It shows whether AI visibility is improving, whether competitors are still recommended ahead of you, and whether misclassification is being corrected. Because we don't do the implementation, the verdict stays independent. Monthly, quarterly or a 90-day sprint — pause or stop any time.
What is AI visibility, and why does it matter commercially?
When buyers ask an AI tool — ChatGPT, Gemini, Perplexity, Claude — who to work with, it gives a direct answer rather than a list of links. Increasingly buyers do this before contacting anyone, so AI shapes the shortlist before any human contact. If AI omits you, misdescribes you, or recommends a competitor, you may never know you lost the conversation.
Is this just SEO with a new name?
No. SEO is about ranking in Google's list of links. AI visibility is about whether AI systems understand and recommend you in a generated answer — a different mechanism with different signals. An SEO-optimised site can be invisible to AI. A diagnosis tells you specifically whether your SEO investment is reaching AI; often there's a gap, and it's usually specific.
Why not just buy AI tracking software?
Tracking software gives you dashboards, scores and data volume — it can tell you that a gap exists. It can't give you commercial judgement. Genivista turns raw AI behaviour into what it means for your pipeline: where you're being displaced, by whom, why it's happening, and exactly how to brief whoever fixes it. Software measures; we diagnose, interpret, and tell you what to do — in plain commercial language, not another dashboard.
Is this AEO or GEO?
AI visibility includes work sometimes called AEO (answer engine optimisation) or GEO (generative engine optimisation). Genivista's role is different: we are not an optimisation agency and we don't sell the optimisation. We are the independent diagnostic and monitoring layer that tells you what AI is doing, why, and what should be fixed first — before you commit budget to any optimisation. Diagnosis before optimisation.
Do you guarantee AI visibility improvements?
No. We diagnose and monitor; we don't guarantee rankings or recommendations, because those depend on implementation we don't control and on platforms that change constantly. What we provide is an independent, evidence-based view of what's happening, why, and what to fix first — and an independent read on whether the fix is working.
Which AI platforms do you test?
The Initial Review covers ChatGPT, Gemini and Perplexity. The Diagnostic Audit extends to the platforms most relevant to your buyers — which can include Google AI Overviews, Claude, Bing Copilot and Grok — weighted by where your buyers actually research.
We recently rebranded. Will AI still show the old version?
Very likely. AI holds a view built over time from everything it has found online — old press, old site content, old listings. A rebrand on your own site doesn't automatically update what AI knows. Displacing the old narrative is one of the most common, and most valuable, things a Diagnostic Audit addresses.
Which markets do you work in?
Genivista is based in Ireland and concentrates on the Irish market, with particular depth in the sources AI draws on here — a genuine advantage. We also work with B2B companies in the UK, and the methodology applies wherever you operate.
Can our existing agency use your findings?
Yes — that's the intention. The action plan is written to be handed to whoever does your marketing, in-house or agency, and acted on without us. If you'd like us involved in specific parts, we scope that separately, but there's no dependency on Genivista.
Insights

Thinking on AI visibility

Start with an AI Visibility
Initial Review

We'll review selected signals and tell you whether there appears to be an issue worth investigating. If there is, we'll discuss the right next step. If there isn't, you'll know that too. 30 minutes, no charge, just your company name.

Independent diagnosis and monitoring. We don't implement, and we don't sell the fix. Fixed-fee engagements, no retainer. Based in Ireland.