Neil Harte • 13 October 2023
Business Case for Responsible AI

The Value of Responsible AI Practices in an Increasingly AI-Driven World

Artificial intelligence (AI) is rapidly transforming businesses of all sizes. AI-powered systems can automate tasks, improve decision-making, and create new products and services. However, with great power comes great responsibility. It is important to develop and use AI in a responsible way that benefits society as a whole.


The Economist Group report "Business Case for Responsible AI" highlights the many benefits of responsible AI for businesses, including:


  • Increased Productivity and Efficiency

AI can automate repetitive tasks and free up human workers to focus on more strategic and creative work. This can lead to significant productivity gains and cost savings.


  • Improved Decision-Making

AI can analyse large amounts of data to identify patterns and insights that would be difficult or impossible for humans to see. This can help businesses make better decisions about everything from product development to marketing campaigns.


  • New Products and Services

AI can be used to create new products and services that were not possible before. For example, AI-powered chatbots can provide customer service 24/7, and AI-powered medical diagnostic tools can help doctors identify diseases more accurately.


In addition to these benefits, responsible AI can also help businesses to:


  • Protect their Reputation

Consumers are increasingly concerned about the ethical implications of AI. Businesses that are seen as being responsible and ethical in their use of AI are more likely to attract and retain customers.


  • Avoid Regulatory Risk

Governments around the world are developing regulations to govern the use of AI. Businesses that are already following responsible AI practices will be better positioned to comply with these regulations.



Abbreviation of the Economist Group report "Business Case for Responsible AI" for an audience of business leaders:

Responsible AI is good for business. It can help businesses to increase productivity and efficiency, improve decision-making, and create new products and services. It can also help businesses to protect their reputation and avoid regulatory risk.


Here are some tips for developing and using AI responsibly:


  • Start with a Clear Purpose

What do you want to achieve with AI? Once you know your purpose, you can design and develop AI systems that are aligned with it.


  • Be Transparent about your Use of AI

Let your customers, employees, and other stakeholders know how you are using AI and why. This will help to build trust and confidence.


  • Use AI in a Fair and Equitable Way

AI systems should not discriminate against any group of people.


  • Be Accountable for the Outcomes of AI systems

If an AI system makes a mistake, be transparent about what happened and take steps to prevent it from happening again.


By following these tips, businesses can develop and use AI in a responsible way that benefits both themselves and society as a whole.